Delivery:

Delivery rate is dependent on your physical delivery address. Please note that we are not a courier service. We offer to dispatch packages via courier as a convenient courtesy to our clients. We do not take responsibility for any delays incurred by the courier. The courier does not work over weekends so please take this into account when ordering.

National delivery fees are between R90 – R120 and times are between 1-3 working days, but this can vary depending on your area. To check the approximate delivery charge and time for your order, please go to www.fastway.co.za and use their quote tool. Please note that deliveries are dispatched from Johannesburg.

Track my package:

When your order has been dispatched, you will receive an e-mail form one of our sales representatives that will contain your tracking number. You can track your package on www.fastway.co.za with this tracking number.

Please note that orders will only be dispatched once we have raised an invoice and received your proof of payment.

Once your order has been received, please check the contents of your delivery and let us know within three days if there is an issue with the order.

Overnight deliveries:

We can arrange overnight deliveries on small orders through Aramex. In order to qualify for overnight delivery, you will have to live within 30km of a main city centre, as stipulated on Aramex’s webpage (www.aramex.co.za). This service costs R99. If you qualify for this service and would like to take advantage of it, we must receive your proof of payment by no later than 13:00 the day before you would like your package to arrive.The package should arrive by 12:00pm the next working day.

Courier companies do not work over weekends so please take this into account when placing your order.